220-1202 · Sequence · Section 17
Performance-Based Question
SequencingRemove Malware in Order
(OBJ.2.6)
Scenario
The front-desk PC at a small realty office is throwing fake antivirus pop-ups and its browser home page keeps changing back after every fix. The owner wants it cleaned TODAY — and your MSP requires every malware ticket to follow the standard removal procedure, in order, with each step logged. Arrange the ten steps of the CompTIA malware removal procedure into the correct order.
These instructions stay visible beside the lab while you work.You can reread these instructions in the lab at any time.