220-1202 · Matching · Section 36

Performance-Based Question

Drag & Drop

Use AI Wisely

(OBJ.4.10)

Scenario

The help desk adopted AI tools this year, and the quarterly review collected six moments — some wins, some near-misses — for the training deck. Each one demonstrates a concept from the company's new AI guidelines. Drag each AI concept onto the moment that demonstrates it. Every concept is used exactly once.

You can reread these instructions in the lab at any time.