220-1202 · Identification · Section 4
Performance-Based Question
IdentificationName the Windows Tool
(OBJ.1.4)
Scenario
A junior tech screenshotted six windows while troubleshooting a workstation, then pasted them into a ticket with no captions. You need to say which tool each one is before you can tell them where to look next. Name the tool in every screenshot. The list holds more tools than there are pictures.
These instructions stay visible beside the lab while you work.You can reread these instructions in the lab at any time.