Terms of Service

Last updated: January 24, 2025

1. Agreement to Terms

By accessing or using ExamWizardz, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Description of Service

ExamWizardz provides an online study platform for IT certification preparation, including practice tests, flashcards, video lessons, study articles, and other educational resources. We reserve the right to modify, suspend, or discontinue any part of our service at any time.

3. User Accounts

When you create an account with us, you must:

  • Provide accurate, current, and complete information
  • Maintain the security of your password
  • Accept all risks of unauthorized access to your account
  • Notify us immediately of any unauthorized use
  • Be at least 13 years of age to use our service

You are responsible for all activities that occur under your account.

4. Subscription and Payment

Free Tier

We offer a free tier with limited access to practice tests, videos, and articles.

Premium Tier

Premium subscriptions are billed monthly or annually and include:

  • Unlimited practice tests
  • Full access to all video lessons
  • Complete flashcard library
  • Advanced analytics

Billing

Subscriptions automatically renew unless cancelled before the renewal date. All payments are processed securely through Stripe. Refunds are provided within 30 days of purchase if you are not satisfied with the service.

5. Acceptable Use Policy

You agree NOT to:

  • Share your account credentials with others
  • Use the service for any illegal purpose
  • Copy, distribute, or modify our content without permission
  • Attempt to reverse engineer or hack our platform
  • Use automated tools to scrape or download content
  • Upload malicious code or viruses
  • Impersonate others or provide false information
  • Harass, abuse, or harm other users

6. Intellectual Property

All content on ExamWizardz, including text, graphics, logos, videos, and software, is the property of ExamWizardz or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User-generated content (such as notes) remains your property, but you grant us a license to use, display, and process it as necessary to provide our service.

7. Disclaimer of Warranties

ExamWizardz is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

  • The service will be uninterrupted or error-free
  • The results from using the service will guarantee exam success
  • All content is accurate, complete, or current
  • Any defects will be corrected

ExamWizardz is a study aid and does not guarantee certification exam results.

8. Limitation of Liability

To the maximum extent permitted by law, ExamWizardz shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use the service
  • Unauthorized access to your account
  • Any conduct or content of third parties
  • Failed certification exams

9. Indemnification

You agree to indemnify and hold harmless ExamWizardz and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the service or violation of these terms.

10. Termination

We reserve the right to suspend or terminate your account at any time for any reason, including if you breach these Terms of Service. Upon termination, your right to use the service will immediately cease. You may cancel your subscription at any time through your account settings.

11. Third-Party Certifications

ExamWizardz is not affiliated with, endorsed by, or sponsored by CompTIA or any other certification body. All certification names and trademarks are the property of their respective owners. Our practice tests and materials are created independently to help students prepare for certification exams.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these terms will be resolved in the courts located in the United States.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes via email or through a prominent notice on our website. Your continued use of the service after such modifications constitutes your acceptance of the updated terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@examwizardz.com

Website: www.examwizardz.app