CompTIA A+ Core 1 (220-1201) · Section 28 of 31

Free Display and Projector Troubleshooting practice questions

10 free 220-1201 questions on Display and Projector Troubleshooting, each with a full explanation — no account needed. This section sits in the Troubleshooting part of the exam. Answer every question to see your score, then read the lessons below for anything you missed.

220-1201
Exam
10
Questions
2
Lessons
0 / 10 answered
Q1 · 5.3

A laptop user says the screen is "on" but extremely dim. In a dark room, you can barely make out the login window. What is the BEST next step to confirm whether this is a backlight failure rather than a signal-path problem?

Q2 · 5.3

A user reports a "dead monitor" with a black screen, but the monitor power LED is on and the monitor’s on-screen display (OSD) menu appears normally. What is the BEST next step to resolve the issue using the fastest Objective 5.3 workflow?

Q3 · 5.3

A user reports a faint persistent outline of a taskbar and a static logo that remains visible even when different windows are opened. The display is an OLED used for signage with high brightness and long static content. What is the BEST support recommendation to reduce recurrence while you assess replacement options?

Q4 · 5.3

A technician sees a single bright dot on a monitor that stays in the same spot across different applications. The user insists it might be a software artifact. What is the BEST next step to confirm whether this is a panel pixel defect?

Q5 · 5.3

A desktop monitor intermittently flickers and briefly goes black. The issue gets worse when the user bumps the desk, and tiny white "sparkles" appear on screen before it cuts out. Which action is the BEST next step to isolate the most likely root cause?

Q6 · 5.3

A user complains that text looks fuzzy and slightly shimmering on an LCD monitor, but the monitor’s OSD text appears sharp. Which is the BEST next step that targets the most likely cause?

Q7 · 5.3

A user reports a screen that briefly goes black and returns every few seconds. The issue only happens at 4K and a high refresh rate, and it stops when you lower the refresh rate to a standard value. What is the BEST next step to confirm the most likely root cause?

Q8 · 5.3

A user reports the display image is the wrong size on a TV used as a monitor: edges are cut off and the desktop does not fit. The signal is stable and colors are normal. What is the BEST next step to correct the problem?

Q9 · 5.3

A user reports incorrect colors and washed-out contrast after connecting a PC to a display. There is no physical damage and the issue appeared after settings changes. What is the BEST first action before swapping hardware?

Q10 · 5.3

A laptop connected through a USB-C dock shows intermittent display disconnect/reconnect loops, but a direct HDMI connection to the same monitor is stable. What is the BEST next step to isolate the fault domain?

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